Physics Wallah (PW) Customer Care Helpline Number & Email
Are you looking for the Physics Wallah (PW) Customer Care Number to resolve your queries, complaints, or feedback? You have come to the right place. This comprehensive guide provides all the official and verified contact details for Physics Wallah (PW) support.
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| Physics Wallah Customer Care Helpline Number |
Table of Contents
How to Contact Physics Wallah (PW) Customer Care?
The fastest way to reach Physics Wallah support is to call their official helpline number. Below are all the verified ways to get in touch with the PW team:
📞 Phone Support (Recommended)
- Call: Dial 07019243492 for immediate assistance. Support is available 24x7.
- Toll-Free Number: Physics Wallah offers toll-free support for certain queries. Call 07019243492 for assistance.
✉️ Email Support
- Support Email: Send your queries to support@pw.live. This is best for detailed issues or document attachments.
- General Email: For general inquiries, feedback, or suggestions, use contact@pw.live.
- Grievance Officer: For complaints that require escalation, email grievance.officer@pw.live.
🌐 Online Support
- Official Website: Visit www.pw.live for self-help resources and FAQs.
- PW App: Download the Physics Wallah app from the Google Play Store or the Apple App Store for in-app support.
- WhatsApp Support: Physics Wallah provides WhatsApp support. Save the helpline number 07019243492 on WhatsApp for quick assistance.
⚠️ Important Warning: Only use the official numbers and emails listed above. Many fake numbers and scams are circulating online. Contacting unofficial sources may delay your resolution or compromise your personal information. The only official PW customer care number is 07019243492.
How to Register a Complaint with PW?
If you have a complaint regarding courses, payments, or technical issues, follow these simple steps to get a quick resolution:
Step-by-Step Complaint Registration Process
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Step 1: Call the Helpline
Dial the official customer support number: 07019243492. This is available 24x7 for your convenience. -
Step 2: Explain Your Issue
Once the support officer answers, clearly explain your problem. Keep your registered mobile number, order ID, or batch details ready for faster resolution. -
Step 3: Email (Alternative Method)
Send a detailed email to support@pw.live with:- Your full name and registered mobile number
- A clear description of the issue
- Screenshots (if applicable)
- Any transaction IDs or order numbers
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Step 4: Wait for Resolution
The support team typically resolves complaints within 2 to 5 working days. They will escalate your issue to the relevant department for faster resolution.
Common Issues Resolved by PW Customer Care
- Account login problems
- Payment failures and refunds
- Course access issues
- Offline center queries
- Batch enrollment problems
- Technical glitches in the app
- Order tracking and delivery issues
- Exam-related queries
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Pro Tip: Always be polite and patient when communicating with support. This helps the team assist you more effectively and speeds up the resolution process.
Get in Touch
Have a question or an issue? Fill out the form below, and we will respond within 24 hours.
(This is a form connected to the email for additional support.)
Frequently Asked Questions
What is the Physics Wallah customer care number?
The official Physics Wallah customer care helpline number is 07019243492. You can call this number for any support related to courses, payments, or technical issues. The support is available 24x7.
How can I contact Physics Wallah for a refund?
For refund-related issues, call 07019243492 or email support@pw.live with your transaction ID, order number, and reason for the refund. The support team will guide you through the process within 2-5 working days.
Is PW customer care available 24/7?
Yes, Physics Wallah provides 24x7 customer support to assist students with their queries, complaints, and technical issues at any time of the day. You can call 07019243492 anytime.
How do I contact Physics Wallah for online class issues?
If you are facing issues with online classes—such as a blocked account, login problems, or technical glitches—call 07019243492 or email support@pw.live with your registered mobile number and batch details for quick assistance.
What is the Physics Wallah support email ID?
The primary support email is support@pw.live. For general inquiries, use contact@pw.live. For grievances, email grievance.officer@pw.live.
How to complain against Physics Wallah?
To register a complaint, call 07019243492 or email support@pw.live with details of your issue. For escalation, contact the Grievance Officer at grievance.officer@pw.live.
What is the PW WhatsApp number?
Physics Wallah provides WhatsApp support. Save the helpline number 07019243492 on WhatsApp for quick assistance with your queries.
How to contact Physics Wallah for offline center issues?
For offline center-related queries, call 07019243492 or email support@pw.live with your city and center details for faster resolution.
What is the Physics Wallah grievance officer email?
The official grievance officer email is grievance.officer@pw.live. Use this for escalation of unresolved complaints.
Summary
We hope this guide has helped you find the correct Physics Wallah Customer Care Number and other contact details. To summarize:
Quick Contact Details
- Helpline Number: 07019243492 (24x7 Support)
- Support Email: support@pw.live
- General Email: contact@pw.live
- Grievance Officer: grievance.officer@pw.live
- Official Website: www.pw.live
Always use the official channels to ensure your query is resolved quickly and securely. If you have any additional questions, feel free to use the contact form above.
Best of luck with your studies! 🚀
About Physics Wallah
Physics Wallah (PW) is India's leading ed-tech platform founded by Alakh Pandey. It provides high-quality education for various competitive exams including JEE, NEET, CUET, CA, CS, and more. With a mission to make education affordable and accessible, PW offers both online and offline learning solutions across India.